Safety first

CUSTOMER CARE
 

Sports and touristic activities organised by the Soča Rafting company are carried out proffesionally and safely.

To ensure that the quality of services is at the highest level, we put a lot of thought into following:

  

1. SAFETY

 

Safety of our participants is our top priority.

Guided tours are selected so that you are not exposed to unnecessary risks. Guides, who accompany you during the activities, are professionally-trained instructors with years of experience, who know the river and terrain very well. They are all issued licences for the services we provide (rafting guide, kayak and canoe instructor, mountainbike guide, ski instructor etc.). Their competence is regularly verified. Apart from Slovene, they also speak English, Italian and German.

 

2. EQUIPMENT

 

Quality of the equipment plays a very important role for us. The obligatory equipment provided for our activities is made of the best materials and has a certificate of conformity according to the European standards. It is regularly inspected and maintained.

However, a safe trip also requires your cooperation and a part of the responsibility, as we expect our guests to be mentally and physically fit and not to be under the influence of alcohol or any other psychotropic substances.

For the activities no special experience is necessary, except where it is specially defined. For the water activities we expect participants to be able to swim. 

 

3. SPORTS CENTER

 

Our sports center is located in the center of Bovec, with area of 150 m2. There is a free parking place for customers, we also provide rest rooms, cabines and a shower.

Our qualified and professional personell will help you choose the activity that suits your skills and wishes.

 

 

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